Experimentation vs. User Experience
Lately, I’ve noticed that I’m following people on Twitter that I can’t recall actually following. Then last evening, I finally noticed that I’d inadvertently tapped that little person-with-a-plus icon in the bottom right with my thumb while scrolling through posts:
Twitter only adds this button to Retweets and Favorites of stranger’s tweets in your feed to make following new folks more convenient. Checking back through my following list, it seems like I’ve done that quite a few times by accident (and I’m not alone). What’s more, it’s a very subtle action. You get only the tiniest indicator that you actually did something (and no animation):
Not hard to miss if you’re purposefully tapping, perhaps. But incredibly easy to miss if you accidentally tap the icon with your thumb. Additionally, undoing that action is a...
Continue reading →