The Sliding Scale of Giving a Fuck
During my first big project at Etsy, completely overhauling our Item Reviews system, I was paired with Andrew Morrison, an incredibly talented engineer (and now a very good friend). Andy cared a lot about not just the code he wrote, but the product itself - how it was designed, how it worked, how elements on the page lined up together. He never shied away from asking questions about the design directions I proposed, nor about suggesting his own solutions for making the product work.
For the most part, our relationship worked pretty well. At times, however, I’d find myself in endless, circular arguments with Andy on how the product should function. What are the rules for when an item can be reviewed? What about problems with an item? How long should a single review impact the overall average for the shop? Should this flow be two steps, or should we consolidate down to one? Between the...
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